Companies that distribute hazardous materials are required by law to have a 24-hour emergency contact in place. Your company has the option of using the Louisiana Propane Gas Association—Emergency Contact Center as its 24-hour contact for a fee of $500.00 per year. This is a cost-and time-efficient way of staying in compliance with current regulations.
One benefit of placing membership with the LPGA, however, is being able to register with the Emergency Contact Center at a discounted price. The registration cost for members is $250.00. If you wish to become an LPGA member and begin receiving the numerous benefits we offer, contact the office for a registration form or download it online at https://lapropane.org/join-as-a-dealer/. Return it along with your dues and you’ll be eligible for the ECC member discount.
If your company chooses to register with the LPGA-ECC, return a completed registration agreement, your MSDSs and please read the LPGA-ECC Registration Agreement included in the LPGA Dealer Membership Form. We must have the requested information returned and in the files at the Emergency Contact Center as soon as possible.
In the event of an emergency involving your liquefied petroleum gas products, please designate the following telephone number(s) for the ECC to contact your company:
I. You may designate a 24-hour number.
II. If an attended 24-hour telephone number is not available, please provide your during-work-hour contact and telephone numbers, as well as the names and telephone numbers for us to contact after working hours. (Numbers and contacts must provide LPGA-ECC with 24-hour, 7-day per week access to your company.)
III. Please provide a separate medical emergency contact number if you wish us to call your medical staff directly for medical treatment advice.
IV. Special instruction/comments: (You may include only special instructions about your contacts or products in this section.)
V. Please specify an administrative contact for questions about the information and updating of this form.
If you pay to use the LPGA-ECC, make sure your customers have the correct emergency number and are only using it in cases of a true emergency. They should not be utilizing the emergency number to get in touch with your company because the store location won’t answer the phone or no one has returned their call. We take emergencies very seriously in our industry. Additionally, if your company is not paying to use the LPGA-ECC number and your company uses it without authorization, it is possible the company can be fined by the state of Louisiana. We will not tolerate misuse of this number by members or non-members.
Those members that use the LPGA-ECC from year to year, make sure your membership dues stay current and up-to-date so that you remain in the ECC database. As always, make sure the emergency contact information you provide each year is up-to-date as well.
Please make sure you have an emergency contact system in place even if it’s not through the association. In the propane industry, safety is always of utmost importance and should be front of mind! Remember to educate your customers on the importance of your company’s ECC number but also not to abuse it. As always, if you have any questions or concerns please do not hesitate to contact our office.